Customer support

Riga, A. Caka street 81, LV-1011, Latvia
Monday: 9.00–17.30
Tuesday: 9.00–17.30
Wednesday: 9.00–17.30
Thursday: 9.00–17.30
Friday: 9.00–17.30
Saturday: Free
Sunday: Free
+371 2001 37 27
Home How to shop?

How to shop?

  1. Find and choose the product you are interested in (catalog, search engine);Imagem
  2. Add items to the shopping cart - red "Add to cart" button;Imagem
  3. Go to shopping cart - Checkout / View cart;Imagem
  4. Fill in the order form - Customer details, Delivery method, Payment method;
  5. Confirm the order with the red button at the bottom of the order form;Imagem
  6. Expect an e-mail from our customer service operator with an order confirmation - (usually up to 1 hour on weekdays from 10.00 to 17.00, for orders placed in the evenings and on holidays - guaranteed on the next official business day or sooner);
    • If you have not received an e-mail - feel free to contact us!
    • When you receive a call from our operator, you can find out all the necessary information about the product, its availability, delivery, payment procedure, etc. Questions of interest to you, as well as confirm the order or cancel it;
  7. Pay the invoice sent to you - you have not received it, you can safely call and write!
  8. Receive the product with your chosen delivery method.

Unable to place an order online! - On weekdays, call 10.00-17.00 +371 2001 37 27, the rest of the time write to e-mail - info@anete.lv

Our specialists will help you to place an order or answer your questions about the goods. (It is necessary to name the operator product "ID")

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* This is a general ordering procedure in the online store Anete.lv - We are loyal partners for our customers even in cases when the customer comes to deviate from this instruction!